The MILO Clienteling platform from F3G delivers a singular view of the customer across ecommerce and brick & mortar to your store associate. Putting the power of information directly into the hands of the people who use it the most.
A cloud-based, fully scalable system that supports retail and global ecommmerce. Works on mobile, tablet, desktop – so you don’t have to change your existing hardware. Best of all, MILO Clienteling works with your existing retail infrastructure and systems. No need to retool or buy additional software.
Automated synchronization of product data and images makes managing the system simple. Once data feeds are configured, the system requires no maintenance. It works out-of-the-box and is fully customizable with features such as:
•Task management and alerts
•Search by customer, associate, store, product, size, etc.
•Drag and drop images from sales history/current product
•Preloaded email content with prompts, hints, spellcheck
•Communicate with customers via Email and SMS messaging with photos both to and from customers.
•Fast, secure, customizable (Public & Private Cloud options)
•User-based permissions (ADFS, SSL, etc.)
•Client info, preferences, stats, purchase history
•Manager view of client assignments
•Rank and sort unassigned customers
•Graph client sales, goals, purchase history, contacts
•Customizable calendar tracking (NRF, etc.)
•Build custom views of client groups
•The MILO Platform is hosted by Amazon Web Services
•Integrates with Oracle (ATG & Netsuite), SAP, Aptos (Epicor), Demandware (Salesforce Commerce Cloud), OCP, Full Circle, Scene7, Magento, and Shopify+.