The MILO Clienteling Cloud platform from F3G delivers a singular view of the customer across ecommerce and brick & mortar to your store associate. Putting the power of information directly into the hands of the people who use it the most.
A cloud-based, fully scalable system that supports retail and global ecommerce. Works on mobile, tablet, desktop – so you don't have to change your existing hardware. Best of all, MILO Clienteling Cloud works with your existing retail infrastructure and systems. No need to retool or buy additional software.
Automated synchronization of product data and images makes managing the system simple. Once data feeds are configured, the system requires no maintenance. It works out-of-the-box and is fully customizable with features such as:
FOSTER CLIENT RELATIONSHIPS, DRIVE MORE SALES
Communicate with customers via Email and SMS messaging with photos both to and from customers.
Track client sales by associate, store, region, and more.
Sales ranking, graphing, and snapshots.
Integrates with your existing systems (Ecomm, POS, ERP, etc.).
Google Analytics and other tracking.
Integrates with Oracle (ATG & Netsuite), SAP, Aptos (Epicor), Salesforce Commerce Cloud (Demandware), OCP, Full Circle, Scene7, Magento, and Shopify+.
FAST, SECURE, AND CUSTOMIZABLE
Public & Private Cloud options.
User-based permissions (ADFS, SSL, etc.).
CLOUD-BASED AND FULLY REDUNDANT
Supports retail and global ecommerce.
The MILO Platform is hosted by Amazon Web Services.
AUTOMATED SYNCHRONIZATION OF PRODUCTS AND IMAGES
Task management and alerts.
Search by customer, associate, store, product, size, and more.
CLIENT INFO, PREFERENCES, STATS, AND PURCHASE HISTORY
Manager view of client assignments.
Rank and sort unassigned customers.
CUSTOM EMAIL TEMPLATES
Drag and drop images from sales history/current product.
Preloaded email content with prompts, hints, and spellcheck.
GRAPH CLIENT SALES, GOALS, PURCHASE HISTORY, AND CONTACTS
Customizable calendar tracking (NRF, etc.).
Build custom views of client groups.